Frequently Asked Questions
About AfroKouture
AfroKouture is a design-led artisan brand producing handcrafted jewelry, apparel, and home goods in partnership with makers in Kenya. Our work combines cultural craft techniques with contemporary design intended for everyday wear and living.
Where are your products made
All products are handcrafted in Kenya through direct collaboration with independent artisan groups.
Who makes the products
Our collections are produced by skilled artisans working in small-group production settings. AfroKouture builds long-term partnerships designed to support consistent, dignified income through ongoing collaboration rather than one-off orders.
What materials are used
Materials vary by piece and are listed on each product page along with care information. Contact us before purchasing if you need additional details.
Are your products ethically made
Yes. AfroKouture operates through direct artisan partnerships, skill-based compensation, and sustained collaboration instead of factory production or short-term sourcing. We are in the Fair Trade certification process and operate in alignment with these standards.
How does my purchase make an impact
Your purchase supports ongoing income opportunities for artisan partners and reinforces economic stability within their communities through sustained production relationships.
Can I learn about the artisans
Yes. Many product pages and collection features include information about techniques, regions, and maker communities. In-store story cards provide additional context.
Where can I shop AfroKouture
Shop online or visit our store to experience collections in person.
We are located at The Armory Marketplace: 37 N Main Street Suite 105 Bel Air MD 21014 ((Behind the Bel Air Armory)
How long does shipping take
Shipping rates and delivery timelines are shown at checkout and vary by location. Tracking information is provided once your order ships.
Do you accept returns or exchanges
Yes. Our Returns page outlines eligibility, timeframes, and item condition requirements. Contact us before ordering if you need assistance selecting a piece.
What if my item arrives damaged
Contact us within 48 hours of delivery with photos of the packaging and product. We will arrange a replacement, exchange, or appropriate resolution.
How do I contact you
Use our Contact page or email us directly. We respond within one to two business days.